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I rate this site 100 out of 100. spot on
By: creativei
on 2010-Mar-17 18:28:39
The support staff here is great, i had issues with my licence and wanted to migrate from one site to other, and the support staff was as usual on spot, they helped me out to transfer my licence to new domain, i suggest everyone to use acajoom as this is one of the best newsletter component i came across, earlier i was a fan of phplist, now this piece of application outshines everything. Worth every penny.
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Can't seem to unsubscribe
By:
on 2010-Mar-16 04:02:46
SME Channel newsletter in India uses Joobi and I can't seem to get out of being a subscriber. It keeps on bringing me to a site that is under construction. Very frustrating system
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Can the automated newsletter b...
By: Jessi Hance
on 2010-Mar-15 19:17:04
We (my employer and I) are trying to decide whether to purchase jNews Pro. We need an extension that will automatically email the addresses on a certain list whenever we publish a new article in a certain category.
However, if the automated newsletter includes new articles in *all* categories, that will be totally unsuitable for us.
Is there a way to limit the newsletter to articles in a specified category *only*?
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JNews Only 65 Mails are send
By: Lu147
on 2010-Mar-15 14:37:43
Hello, we have an urgent problem.
We tryed to send out a newsletter twice now since friday,
We are using the jNews Pro commercial version. Mails config left default. 20 Seconds time waiting until the next 65 should be send. Nothing happens after 20 seconds, waited for an hour now and still nothing happens. Should be sended automatically. Talked to my hoster and they allow 1000 mails per queue. so this should be ok. What is wrong. and another question: where will i find the jNews Update announced for today? Urgent Greetings guido
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Muy buen servicio
By: manu_lup
on 2010-Mar-10 17:35:59
Recien adquiri el servicio y me configuraron todo por chat, porque mi servidor tenia un problema.
Muy bueno servicio técnico, yo utilizaba acajoom free y ahora compre acajoom plus para tener mayor servicio y opciones de envio.
Recomiendo mucho este servicio
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World Class Tech Support
By: joelfr
on 2010-Mar-05 13:52:48
I have been involved with computers as a tech, as a developer, as a web builder, etc for 15 years and am seldom impressed. Joobi Tech Support is WORLD CLASS. I used Acajoom and was wowed. I tried to upgrade to jNews and could not get it installed. My hosting service kept telling me it was not their issue. It was. There was a problem in one of the php files. Joobi Tech Support was online with me for over an hour and kept at it and did everything that could possibly be done from their side.
I just wanted to spread the word that these people are fantastic!
Bfy the way, I was trying to install jNews Free. Free!!!!!
This kind of Tech Support is unheard of, especially for a free product. Most of the open source products tell you to visit their forums and find your own answers for free products. But Joobi is amazing.
I am very impressed!
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Live Chat is the Best!
By: freedomcoach
on 2010-Mar-04 22:00:44
It feels to me that live chat is the absolute best way to provide customer support. You can get answers quickly and easily without having to wait in a phone queue. It is sooo helpful! I wish all joomla extension companies had it.
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Email still blocked
By: asbro
on 2010-Mar-04 11:39:00
I tried under two email accounts and have not received any confirmation so that I can ask my question. Tried acajoom, could only send 10 emails, not sure if this is a restriction on the version I have.
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Ads
By:
on 2010-Feb-25 14:10:12
Hi
in the free jNews version you have an ad to joobi in the newsletter. will this be removed when I buy the pro or plus version?
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Tough to beat...
By: CMason
on 2010-Feb-25 08:13:33
I'm not sure about the others, but I can tell you my experience was 100%! I needed live chat and there is was, live chat that understood my questions and more then communicated the solution and answers.
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Waiting for registration to be actioned
By: neatgadgets
on 2010-Jan-31 23:20:19
I am waiting for my registration to be actioned.
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Locked account
By: roscofil@live.fr
on 2010-Jan-24 15:10:38
Hi,
Lost my password to your site so requested a new one.
Then messed up the account because of reading 0 (zero) vs O
(O letter)...Account was locked...Very unfriendly....
Can you pls reactivate it and let me know a password with no
such weird combinations
Thanks
Philippe
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Newsletter
By:
on 2010-Jan-22 14:55:07
The newsletter software, how or where is it sent from after it's composed.?
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Website terrible, cannot purch...
By: leatherman.glenn@gmail.com
on 2010-Jan-21 23:45:40
Since Novemeber I have been trying to purchace Acajoom!, but with no success. I have chated with support a couple of times, but have not been able to get what I needed yet. I am weary of trying to get this, and would love someone to help me with this. I did receive the coupon code to get the discount they promised but this did not even work. I am almost tired of trying.
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Can't pay this in dolars
By: Miguel
on 2010-Jan-21 04:48:25
I have a problem when i try to pay acajoom pro in american dolars, please help.
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Can't Buy Your Product
By: anchor555
on 2010-Jan-18 01:01:47
I have purchased and used 7 copies of Acajoom Plus over the last two years. It's been a great program for Joomla 1.0 and I've always had good support on the rare occasion that I needed it in the past.
However, in the last few days I've been trying to purchase a new version for Joomla 1.5. First my coupon didn't work and then my purchase didn't work according to your control panel and an email. I re-initiated the purchase and now PayPal says I've been charged twice and your control panel still says I haven't paid.
Today I got an email from you that my account has been locked so I can't check my status or add to my support ticket. I now see many posts that other customers are also having serious problems with the software and customer service. So now I want to cancel my order and get a refund for both PayPal charges. I'm sorry you're having so much trouble but I don't have time to wait for you to sort this all out!
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PAYMENT ISSUE
By: joomlaempresa
on 2010-Jan-17 22:34:24
Tonight I tried to buy the Acajoom PLUS but the moneybookers it didnt work... Ive been working with the Acajoom for the last 2 months but now I have 1.500 suscribers and I cant send mailing as my server limitations are strong.
I think you must change your payment system asap.
Besides, I think is quite expensive so Im already looking for another system
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Great support team
By: Johnux
on 2010-Jan-13 12:59:15
Even at odd hours I was able to receive answers to all of my product questions from a very helpful and alert support technician. Honey was very knowledgeable and able to assist me without any complications. A breath of fresh air compared to most support staff at other businesses.
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No support
By: werbung
on 2010-Jan-12 02:25:50
Where is this 24h support? I wrote mails, tried to chat with them and now I`m waiting since one week! What`s wrong?
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Want to buy
By: wuicho
on 2010-Jan-09 19:31:43
Want to buy but your system keep telling me that my user is blocked, I'll ready created two users...
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United States
